Dr Gadget - Gadget Shop - Western Digital My Book 500GB Essential USB2.0 External Hard Drive

	List Price: Our Price: £64.99 Your Save: £ ( % ) Availability: Usually dispatched within 24 hours Manufacturer: Western Digital
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Batteries Included: 0 Binding: Electronics Brand: Western Digital EAN: 5878451654319 Feature: • 500 GB capacity external hard drive is easy to use and providees plenty of room to back up and save valuable data, music, photos and movies• Features automatic switch on/off with your computer and includes free Google software• USB 2. Hard Disk Size: 500 Is Fragile: 0 Label: Western Digital Manufacturer: Western Digital Model: WDG1U5000E Number Of Items: 1 Publisher: Western Digital Release Date: 2006-04-11 Studio: Western Digital
Features • 500 GB capacity external hard drive is easy to use and providees plenty of room to back up and save valuable data, music, photos and movies• Features automatic switch on/off with your computer and includes free Google software• USB 2.
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Spotlight customer reviews: Customer Rating: Summary: Read the reviews before buying. This drive is rubbish. Comment: If only I had read the reviews before buying!!!! There should be minus ratings available for such crap! Western Digital's customer services is a disgrace! Having sent back a hard drive under warranty, and received notification of its arrival by them, Western Digital have, after three months of waiting, still not sent me a replacement hard drive. Contacting their customer services is a real challenge of patience and frustration. Several emails have gone unanswered, attempts to call by telephone result in long and expensive delays in waiting to speak to a human being and not a machine. The drive sent to them in April 2008, remains with them with no correspondence sent to me (now July 2008). Statement: Under no circumstances buy from this company, they are a huge and major supplier, but look elsewhere for your hard drive requirements. Avoid the frustration. Customer Rating: Summary: If you value your data don't bother . . . Comment: I bought one of these 18 months ago and up untill last month had no problem at all. It was instantly recognised under windows XP and I was using it to store all kinds of documents. However last month it's operation became a little odd and occasionally on boot up of my PC the drive was not showing up straight away. I became a little concerned and backed up my critical files. I was right to be concerned as a few days later the drive failed completely and I lost the entire contents. I sent it back to Western Digital using the RMA process as it carried a 2 year guarantee. This cost me almost £10.00 in postage. I received an email from Western Digital to say that my drive had been received and to allow up to 5 business days for the RMA status to be changed. 16 days later the RMA status is still indicating "Waiting for product" I have contacted Western Digital twice and have so far been ignored. In short I recommend you to stay well clear of Western Digital External hard drive products. Unreliable product and terrible support Customer Rating: Summary: Terrible lifespan Comment: As with many other reviewers for this item, mine has completely died after a mere 17 months. After 15 months I started getting I/O errors. Now it is utterley useless. Customer Rating: Summary: Bulky, but faithful Comment: I have had the WD MyBook for over a year now and despite it being a bit bulky (and sometimes noisy), it hasn't had any problems so far. One might doubt its performance looking at the average build quality, but it is a decent, fast enough storage solution for home. Customer Rating: Summary: NEVER AGAIN IN MY LIFE Comment: Same story as most of the reviewers. After 15 months directories got corrupted, i/o device errors, 200GB of data lost. Thanks Western Digital! NEVER AGAIN IN MY LIFE More Reviews
Editorial Reviews: Small, simple, elegant, and very easy to use. Just plug it in, and you've got plenty of room to back up and save your valuable data, music, photos, and movies. Easy to set up, easy to use -- This drive is all about simplicity. Plug it into your computer?s USB 2.0 port and start saving. Intelligent drive management features ? The My Book drive turns itself on and off with your computer Smart design ? The elegant case, iconic of a book, takes up less space on your desk, stacks horizontally, and allows two or more drives to stand neatly together like volumes on a shelf. High quality hard drive ? Inside the case is an exceptionally fast, ultra quiet, cool-running hard drive from Western Digital. Free Google? software ? Search your drive, manage your photos, and simplify Web searches with included Google software. Note: Google software is compatible with Windows 2000 and XP only. In the Box: USB 2.0 external hard drive USB cable AC adapter with power cord Quick Install Guide